Terms of service

Last Updated: 10 May 2026

Welcome to UrbanEazy. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian
  • The information you provide is accurate and complete
  • You will use the website only for lawful purposes

We reserve the right to refuse service to anyone at any time for any reason.

2. Account Terms

If you create an account with urbaneazy.in, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Restricting access to your account
  • All activities conducted under your account

You agree to notify us immediately of any unauthorized use or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing & Payment

All prices listed on our website are displayed in:

Indian Rupees (INR)

We reserve the right to:

  • Modify product prices at any time without prior notice
  • Correct pricing errors or inaccuracies
  • Cancel orders affected by incorrect pricing

Accepted payment methods may include:

  • UPI
  • Cash on Delivery 

Payments are processed securely through third-party payment providers.

4. Product Descriptions

We strive to ensure that product descriptions, images, and details are accurate and up to date. However:

  • Colors may vary slightly depending on screen settings
  • Product packaging may differ from displayed images
  • Minor variations may occur

We do not guarantee that all descriptions or other content are completely error-free.

5. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel orders at our discretion
  • Limit quantities purchased per customer
  • Cancel orders suspected of fraud or misuse

If your order is canceled after payment has been made, eligible refunds will be processed accordingly.

Customers may request order cancellation before shipment by contacting:
[EMAIL ADDRESS]

6. Shipping & Delivery

Orders are processed within:

1 to 3 business days

Estimated delivery timelines are provided for convenience and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational issues beyond our control

UrbanEazy is not liable for delays caused by third-party logistics providers.

For complete details, please refer to our Shipping Policy.

7. Returns & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

We reserve the right to deny returns that:

  • Do not meet eligibility requirements
  • Show signs of misuse or damage
  • Are returned outside the allowed timeframe

Refund processing timelines may vary depending on payment providers and banks.

8. Prohibited Uses

You agree not to use our website:

  • For unlawful or fraudulent purposes
  • To violate any laws or regulations
  • To transmit malicious code or viruses
  • To infringe intellectual property rights
  • To interfere with website security or functionality
  • To collect customer data without authorization

Any misuse of the website may result in account suspension, legal action, or both.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Graphics
  • Product listings
  • Branding elements

are the property of UrbanEazy or its content providers and may not be copied, reproduced, or used without permission.

10. Limitation of Liability

To the fullest extent permitted by law, UrbanEazy shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Delays in delivery
  • Product misuse by customers
  • Temporary website interruptions

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for:

  • Their content
  • Privacy practices
  • Terms or policies

Use of third-party services is at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will become effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

urbaneazy.in
Email: rohan@urbaneazy.in
Phone: 8848390558

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.